Customer reviews of MK Automobiles Ltd

By Anonymous on 23 January 2022 | Purchase not verified

Booked an appointment to see a car, called back on the day to find out if they still have the car. Dealer on the phone told me he will phone me back. Phoned them back 15 minutes later, he hung up on me. Called an another number just to find out it was sold. Drove all the way down from Scotland. Avoid!

Reply from MK Automobiles Ltd on 09/02/22

Dear Sir, thank you for your review. I have spoken with the sales department in regard to your telephone calls and would like to apologise for the less than acceptable level of service you have received. Furthermore, I have reviewed the telephone logs and I understand you telephoned the following morning, to check on the cars availability before setting off from Scotland and was advised that the vehicle was sold. Therefore, I would be grateful if you could amend your review to reflect this, as your statement that you had drove all the way from Scotland could be misleading for our potential customers. MK Automobiles Ltd

By Mark C on 18 October 2021 | Purchase not verified

Best dealership around had 4 cars off them and never once been disappointed. Highly recommend ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Reply from MK Automobiles Ltd on 17/11/21

Dear Mark, thank you for your much valued custom and on behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Rachel B on 29 August 2021 | Purchase not verified

I love my new car, would reccomend 100% Saff was very helpful and the purchase was made stress free. The staff were all great and I would definitely go back to this garage in the future. Thankyou! Rachel

Reply from MK Automobiles Ltd on 12/10/21

Dear Ms Bowden, on behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Anonymous on 29 June 2021 | Purchase not verified

Saf was amazing at sorting out Vauxhall Meriva for my mum and dad. 5 stars doesn’t cut it

Reply from MK Automobiles Ltd on 30/06/21

Dear Angela, on behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Ian M on 29 June 2021 | Purchase not verified

Having purchased many cars over the years I had some trepidation about buying a fairly aged inexpensive small runabout 4 x4 due to previous bad car dealership experiences and their false promises.I can honestly now say that I had nothing to fear as this dealership and Saf in particular provide one of the best customer service experiences I have ever encountered.From start to finish I was provided with excellent friendly communication throughout with regular updates on my vehicle prior to delivery and when my vehicle was delivered it arrived valeted in great condition plus fully mot’d, serviced and warranted as promised.Main dealers in particular take note! I cannot therefore recommend this dealership and of course Saf enough.

Reply from MK Automobiles Ltd on 30/06/21

Dear Ian, on behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Stephen G on 28 June 2021 | Purchase not verified

While we did not proceed with a purchase, refund of our deposit was processed immediately and the sales representative was amazingly professional and polite throughout, clear and accommodating during the inquiry process. Based on customer service, I would definitely recommend this firm, and would look to them in future.

Reply from MK Automobiles Ltd on 30/06/21

On behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By steve j on 21 April 2021 | Purchase not verified

what an easy and pleasant experience, enquired about a car through email, every question i asked was answered and backed up with evidence , on arrival at showroom you could tell it was ran professionally, staff were great , car is exactly as i had been told , would very highly recommend these guys, and thanks to Saf i had drove out in my new purchase shortly after

Reply from MK Automobiles Ltd on 23/04/21

Dear Mr Jones, on behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Newton R on 19 April 2021 | Purchase not verified

It’s not often that reviews live up to the fact but with M K Automobiles they did just that. Nas was my point of contact and from beginning to delivery his service was first class, clear, informative and put me at ease. The advertised check on my car found a worn clutch which was replaced by their team. I was so confident in the company I did not even go view the car but awaited it’s delivery. It’s a great car M K, many thanks once again.

Reply from MK Automobiles Ltd on 23/04/21

Dear Mr Richards, on behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By alan N on 07 February 2021 | Purchase not verified

Best experience of buying a car ever , SAF very professional and friendly totally hassle free , would buy a car again from MK AUTOMOBILES . The car is excellent

By Tom S on 25 January 2021 | Purchase not verified

Incredible service form start to finish, Saf looked after us well. Great car at a great price. Cheers guys