Customer reviews of M K Automobiles Ltd
At M K Automobiles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
M K Automobiles Ltd
Based on 227 customer reviews
By john M on 03 March 2019 | Purchase not verified
dealer was very helpful, and car, a make and model i particularly wanted, was well presented and in good condition....But... it was only after money had changed hands and paperwork completed that the dealer informed me that there was no service history, a fact not included in the advertisment. As a lack of history affects the value of the car I am struggling to accept that an experienced dealer could make such a mistake and i now have to hope i can recover the history via the main dealer network.
Very poor customer service, one to avoid.
By Brian P on 11 February 2019 | Purchase not verified
Very unsatisfied with the customer service fro MK Automobiles. The car I bought was good value but the sales staff and management are very poor at making the experience a good one. Promises were broken about valeting the car, removing scratches and having the car ready when promised. No hint of an apology and left me feeling resentful about doing business with them.
Great People who go the extra mile
By Phil U on 02 December 2018 | Purchase not verified
We have just bought a vehicle from the Dealership. I have bought many cars over the years. I can say to anyone thinking of change to give this dealership a consideration. We have never experienced a car sale before whereas the people where so pleasant and so easy to get on with. The salesman-I cannot put names due to DP, spoke to my wife and I as we had been best friends for many years, and ALL the people there from sales to the workshop manager, are a great example of how a car buying experience should be. Guys you should be proud of how you deal with your customers, and I would recommend . Great people, great experience, and you went that extra mile.
By Chris M on 25 November 2018 | Purchase not verified
I bought a Vauxhall insignia elite from this garage excellent service very polite and honest staff Five star service
All in all, pretty good.
By Gaz E on 28 October 2018 | Purchase not verified
We bought a ford C-max from this dealer. The salesman was not pushy with the sale and allowed us to have a good luck around the car by ourselves. Test driving was no problem even though it was sort of an unexpected visit by ourselves. Salesman seemed honest and told us about a minor fault with it which was that minor, we wouldnt have even noticed. This was fixed before we picked it up. There was a minor typo error with the paperwork side of things but this was put right without causing us any trouble at all. Over all, the car seems very nice and the buying process was no trouble.
Very friendly and committed staff - recommended.
By Alan B on 10 June 2018 | Purchase not verified
I recently bought a Subaru Legacy from MK but shortly afterwards a noise was heard from the brakes so I arranged to let them take a look. It turned out to be a caliper not releasing fully. Rather than just replacing the caliper they also replaced all four disc rotors, new pads all round and flushed and renewed the brake fluid. So in fact a major overall of the brakes - all free of charge and without prompting. This was excellent and demonstares the staff are committed to ensuring customer satisfaction. A big thanks to all at MK Automobiles for their friendly and supportive service!
Ideal car at right price
By Kevin C on 15 April 2018 | Purchase not verified
Good deal and nice freindly staff slight issue with car after delivery but sorted no problem very happy with everything thank you
By ian L on 30 March 2018 | Purchase not verified
Just purchased a Vauxhall Insignia. Great value in comparison to other dealerships for condition, price and mileage. Excellent customer service, very professional and smooth sale. I would definitely recommend M K Automobiles Ltd.
Excellent Dealer *****
By Eva B on 11 March 2018 | Purchase not verified
I would recommend MK Automobiles to anybody. I have just bought a Volvo V40 from them and received an amazing service from start to finish. My dealer was Saf who recognised my lack of car knowledge and invested all that much more time into talking me through all the details and controls when I picked the car up, and made sure I felt safe and comfortable before I left. He knew everything about the car which instantly filled me with confidence. And was also just a really nice friendly person which always makes any sort of purchase more pleasant. Lots of communication and he patiently answered all my questions. Very helpful. Saf - you’re a star! Many thanks
By Daz M on 16 January 2018 | Purchase not verified
very smooth experience, no hassle car was as informed. running great will recommend all family and friends.
M K Automobiles Ltd
- 01706 640111 07377 057511
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|Monday||09:30 - 17:30|
|Tuesday||09:30 - 17:30|
|Wednesday||09:30 - 17:30|
|Thursday||09:30 - 17:30|
|Friday||09:30 - 17:30|
|Saturday||09:30 - 17:00|
|Sunday||11:00 - 17:00|
Closed on Christmas Day & open on Boxing Day 11.00am to 5.00pm.