Customer reviews of M K Automobiles Ltd

By Alan D on 02 January 2018 | Verified purchase

I've just picked up my 2012 BMW 1-Series sport diesel from MK autos and I'm over the moon with it ! I dealt with Sarfraz from start to finish and he has been excellent as have all the staff I've spoken to . I would recommend buying from MK automobiles and I'm sure I'll be a regular customer from now on . Special thanks to Sarfraz for keeping me informed throughout the xmas period and has been a real gentleman from start to finish .

By David G E on 23 December 2017 | Verified purchase

Great company to deal with. Returned again to buy my 2nd car and will hopefully be back again in the future.

By NATASHA L on 27 March 2020 | Purchase not verified

Very welcoming and helpful on arrival, answered all questions. Very honest about the vehicles so you know what you are buying. Was able to go on a test drive and was a great experience, was also able to discuss controls etc. Great knowledge on the cars they have! Warranty was a bonus and fully explained. They did everything possible to make sure the car was perfect for collection; service, mot, vallet and more. Was available much sooner than expected and they was able to sort paperwork and tax out for me, all I had to do was transfer the money. Very trustworthy people. I drove the car home with confidence and a big smile on my face. What more could you ask for. Big thanks to this company, the experience was 5*!

Reply from M K Automobiles Ltd on 06/08/20

On behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By ray M on 02 March 2020 | Purchase not verified

I was dealt with by Saf who was very helpful. Such a nice guy made me felt at ease immediately. As a disabled person buying a car is a difficult and stressful thing to do but Saf helped all the way. I put a deposit on a car but after sleeping on it phoned Saf the following morning and fully explained it wasn't right and he sorted a refund for me. Once i get my head right as to what i want then i will have no hesitation in contacting him again.

Reply from M K Automobiles Ltd on 06/08/20

On behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Michael B on 27 February 2020 | Purchase not verified

Dealt with Saf. Had a really bad experience with cars in the past few months so decided to search further a field , I decided to purchase a BMW 3 series, From start to finish the sale was completed with utter ease, Saf arranged delivery of my car to Newcastle via a transporter van. Delivery arrived Perfect timing. Also provided with a full national warranty which means I can visit any garage of my choice if I need to. Will definitely be returning should the need arise for another vehicle . 5 stars for Saf

Reply from M K Automobiles Ltd on 06/08/20

On behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Steven B on 23 February 2020 | Purchase not verified

bought a car waited 2 weeks to pick it up drove 60 miles to fetch it to then have to wait around for 3 hours until it was ready, they hadn’t done the jobs promised. Broke down half way home had to crawl back in limp mode, argued on the phone for a week As they wanted me crawl it back up the motorway 😂 they agreed to fetch it, I told them what the problem was and it came back with an elastic band holding the brake switch up. A month later engine started making really loud noises rang up to get them sorted and kept getting told someone would call back and when I eventually got in contact with the service manager I was told the warranty had ran out because I had waited that long for someone to speak to me. Laughed at and told it was tough luck and to email the boss, no one ever replied. Car went in the garage, cost me over £1,000 to fix the problems and my brake switch is still hanging on by an elastic band. They refuse to acknowledge emails and the service manager refuses to call back

By Grzegorz J on 09 February 2020 | Purchase not verified

I bought an Insignia before new years eve. The staff were very helpful. Good service and no complaints

Reply from M K Automobiles Ltd on 06/08/20

On behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Tony H on 31 January 2020 | Purchase not verified

I really wanted to rate them 5 stars for the following reasons. Salesman Saf was engaging but relaxed and allowed me unpressured time to inspect the vehicle and go for a lengthy test drive on the spot. There were a few advisories on a new MOT, I asked for them to be addressed and they were with no quibble and a new MOT issued. After having the car a few days a small fault was evident and although outside the scope of the warranty it was again addressed with no quibble. Well done guys a thoroughly enjoyable purchasing experience and I would recommend you to prospective buyers. However.....I paid a deposit on the car and collected it 7 days later. The car smelled like a wet dog had slept in it for a week, the wheel well mats were missing front and back and I found 4 month old car parking tickets in the passenger door stowage. I really expected my car to be gleaming after being with you for a week to be valeted. Cost you the 5th star I am afraid,

By Jamie H on 04 January 2020 | Purchase not verified

A great experience. Very polite and straight forward sales chap . For the first time when purchasing a car, there was no pressure on purchasing. The car was well presented and I am very very happy with it. A solid 9.5/10 experience!

Reply from M K Automobiles Ltd on 06/08/20

On behalf of all the staff at MK Automobiles Ltd, thank you for your review, it is greatly appreciated.

By Neil M on 23 November 2019 | Purchase not verified

Seamless purchase of car in a day due to coming down from Scotland. Very helpful - thank you